How do I resolve Flybox connection problems?

1/2 If your Flybox is no longer connected to the internet

If your Flybox is no longer connected to the internet, restart your Flybox and wait a few moments for connection to be re-established to the Orange network.

Use the On/Off button to switch off your Flybox
Unplug from the power supply
Remove the SIM card from the Flybox and wait 30 seconds before re-inserting it
Switch on your Flybox using the On/Off button and wait for the LEDs to stop flashing

2/2 If your connection has slowed down

First of all, check that you haven't run out of Flybox credit.

To do this:

Connect to the administration interface of your Flybox to check if you have received a notification.
Open your usual internet browser
Enter 192.168.1.1
Enter admin / Admin
Go to SMS

If your connection problems continue, call 136 via an Orange number (free of charge) or 72 000 136 (local rate apply.

Steps on this page

If your Flybox is no longer connected to the internet
If your connection has slowed down

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Bienvenue

Identify yourself

How do I resolve Flybox connection problems?

1/2 If your Flybox is no longer connected to the internet

1/2 If your Flybox is no longer connected to the internet

2/2 If your connection has slowed down

2/2 If your connection has slowed down

Bienvenue

Identify yourself

How do I resolve Flybox connection problems?

1/2 If your Flybox is no longer connected to the internet

1/2 If your Flybox is no longer connected to the internet

2/2 If your connection has slowed down

2/2 If your connection has slowed down

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