Call 123 24/7(toll free) from any Orange mobile while in Botswana
Call +26772000123 24/7 (toll free) from any Orange mobile outside Botswana from any other network (chargeable)
Call 136 7am-11pm (toll free) from any Orange mobile while in Botswana
Or +26772000136 from any network (chargeable)
Go to Orange Botswana Facebook page
Click on the link About, then Contact Info
www.orange.co.bw or simply click the link below
WhatsApp: Get hold of us via WhatsApp; +267 72333331
How to escalate a complaint?
If not happy with the service you have received you may escalate your complaint further to the following;
Complaints Supervisor
Email: complaints.supervisor@orange.com
(after 2 days of unresolved complaint)
Client Relations Management Team
Email: complaints.escalation@orange.com
(After 3 days of unresolved complaint)
Disclaimer: If the customer has reported with Orange Botswana and has gone through all the channels of escalation and the customer is not satisfied with our response, the customer has the right to escalate the complaint to Botswana Communications Regulatory Authority (BOCRA)
