SelfCare PIN Reset

Name: SelfCare PIN Reset
Brand: Orange
SKU: selfcare_pin_reset
Availability: InStock

Service price

How it works ?

To use this service customer will have to first register their information as part of the authentication matrix to help protect the customer’s wallet from fraud. Remember to always protect your PIN.

How it works?

Start the Process

Dial *145# from your mobile phone.

Choose Reset Option

Select option 3 and follow the on-screen prompts.

Choose a Security Question

Select one of the available questions:
Option 1: What is your favorite color?
Option 2: What is your mother's maiden name?
Option 3: What is your favorite teacher's name?

Enter Secret Code

Type in your current Orange Money PIN.

Provide ID or Passport

Enter your valid ID or passport number for verification.

Set Your Security Question

Confirm the security question to use for future PIN resets.

Registration Successful

You will receive a confirmation of successful registration.