Data Network Operations Lead
To design, manage, and execute all operational activities related to Enterprise Services, ensuring optimal performance and alignment with strategic objectives.
The main duties include but are not limited to:
- Review high-level solutions for Enterprise Services to enable optimal operations.
- Manage and ensure optimal operations of Enterprise Services in accordance with set SLAs and OLAs.
- Validate solutions proposed by Engineers to ensure adherence to operational targets and security policies.
- Propose project implementation phases for Enterprise Services and plan upgrades and operational activities.
- Propose new technical solutions and lead their rollout road map
- Provide technical inputs on departmental strategy formulations.
- Synchronize operational activities of Enterprise Services with internal and external stakeholders.
- Provide technical inputs on departmental strategy objectives.
- Benchmark best practices in Enterprise Services operations and propose actions for improvement.
- Draft and propose high-level processes/solutions for Enterprise Services operations. Ensure operations processes are in place and develop or update necessary processes when needed.
- Assess and adjust solutions proposed by suppliers to align with operational objectives and customer needs.
- Work closely with the Enterprise Solutions team to accept completed projects into operations and document those projects.
Support Enterprise Services Engineers.
- Propose competencies and skill development initiatives for operational Engineers.
- Ensure business continuity through regular testing and updates of operational processes.
- Conduct regular team meetings to motivate staff and address any operational challenges.
Skills:
- Excellent understanding of ICT equipment and platforms.
- Excellent understanding of business processes.
- Very good analytical and financial approach.
- Client and results-oriented.
- Ability to work under pressure and with minimal supervision.
- Creative approach.
- Leadership and motivational skills.
- Problem solving skills
- Autonomy/Self-Driven
- Communication
- Collaboration
- Ownership & Accountability
Qualifications and Experience:
- Master’s Degree in Computer Engineering /Telecommunications / Computer Science/IT with CCIE or equivalent
- 5 years of experience in Data Network / ICT
Interested candidates who meet the minimum requirements can submit their applications on the Orange Career Portal
