I am abroad, but cannot connect to the internet. What should I do?
Conduct the following checks.
1/3 Go to
1/3 Go to
1. Settings
2. Connections
3. Mobile networks
4. Access point name
then enter the following information:
5. Name (optional): Orange
6. APN (access point name): internet.orange.co.bw
2/3 Postpaid SIM:
2/3 Postpaid SIM:
Check with your sales advisor that there are sufficient funds for internet service.
3/3 Prepaid SIM
3/3 Prepaid SIM
Purchase airtime and credit your account if you will be roaming at non Orange countries in Africa and France.
Otherwise dial *141# to purchase an Orange Travel pass if roaming at Orange Countries in Africa and France. Note that Orange Travel Pass is available to Prepaid customers only.