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How do I check my balance?

1/4 On Orange Yame app [Postpaid /Hybrid /Prepaid]

1/4 On Orange Yame app [Postpaid /Hybrid /Prepaid]

You must first of all have downloaded the Orange Yame application.

  1. Launch the Orange Yame app and, if required, identify yourself using your Orange mobile number
  2. From the homepage, click on "Check balance"


From Orange Yame web app
1. Go to http://yame.orange.co.bw/

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2/4 Via Selfcare *121# [Postpaid /Prepaid]

2/4 Via Selfcare *121# [Postpaid /Prepaid]

  1. Enter *121# from your mobile.
  2. In the menu enter the number corresponding to the selection "Option 5, Selfcare -> Option 1, Balance check and top up".
  3. Your consumption details will then be displayed on the screen.
  4. Then select the consumption details of your choice, depending on your prefered option (airtime, minutes, SMS and data).

3/4 Check Prepaid balance via *155#

3/4 Check Prepaid balance via *155#

Enter *155# from your mobile and confirm by pressing Send/Yes/Ok.

Your current credit will then be immediately displayed directly on your screen.

4/4 Check Hybrid balance via *101#

4/4 Check Hybrid balance via *101#

Enter *101# from your mobile and confirm by pressing Send/Yes/Ok and then all your balance will be displayed.

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