Help FAQs Support

How can I avoid unwanted roaming charges?

Here are a few tips to help you manage data usage when abroad to avoid unwanted charges.

1/3 Steps to set your mobile phone to update the Apps automatically through Wi-Fi

1/3 Steps to set your mobile phone to update the Apps automatically through Wi-Fi

Disable automatic updates from using mobile data and use WiFi whenever possible.

Follow the below steps to set your mobile phone to update the Apps automatically through Wi-Fi:

  • For Android, go to settings on Google Play, then auto-update apps and select "over Wi-Fi only"
  • For iOS, go to settings, then "iTunes store and App Store" and de-select "update"

Deactivate video auto play on certain social media applications.

Capture4

2/3 Steps to follow on Facebook to deactivate the function for Android

2/3 Steps to follow on Facebook to deactivate the function for Android

  1. Open the Facebook app,
  2. Select the icon with 3 lines located at the top of the app
  3. Click on "application settings"
  4. Click on "autoplay"
  5. Select "never play videos automatically"

3/3 Steps to follow on Facebook to deactivate the function for iOS

3/3 Steps to follow on Facebook to deactivate the function for iOS

  1. Open the Facebook app,
  2. Select the icon with 3 lines located in the bottom right of the app
  3. Click on settings and privacy and then settings
  4. Scroll down to "Media and contacts"
  5. Select "videos and photos"
  6. In video settings click on "autoplay"
  7. Select "never play videos automatically"

Was this article useful to you?