Orange Money is a mobile money system that allows customers to access financial services using their Orange mobile phone numbers. This service gives customers the convenience that comes with a bank account. You can:
The following services are available:
Visit your nearest Orange Shop or authorized Orange Money agent to register for the service Click here for more details.
No, you do not need to change your simcard to access Orange Money.
No, you do not need to change your telephone to access Orange Money (except for telephones which do not accept USSD).
You currently have an Orange Botswana simcard in your telephone, it is an airtime account. You can recharge that account with scratch cards or with e-recharge. With that account, you can make calls and transfer airtime to other people On another note, Orange Money is a money account. It is created next to your airtime account. It is only charged anytime you make a money deposit on it, or when you receive money.
You would have 2 (two) types of accounts on your Orange Botswana account:
When you transfer money, it is from your Orange Money account that withdrawals will be done. When you transfer airtime, it is from your airtime account that withdrawals will be done. Click here for more details on Orange Money services.
Any Orange mobile customer (postpaid or prepaid) can subscribe to Orange Money and start to use the service without changing either its simcard or mobile telephone However, if you do not have an Orange Botswana simcard, you must get one before registering to the service.
Yes, Orange Money customer can transfer money to Non-Orange customers. Non Orange customers can also withdraw their money from any authorized Orange Money point of sale
No. Once your Orange Money account is open and active, you can perform transactions at any Orange shop or authorised Orange Money agent at your convenience (money deposit or cash withdrawal). In addition, you can perform your transactions 24/7 on your own for money transfer, airtime purchase, bill payment...
All Orange Money services can be done at the following outlets :
We also have our distributors / agents who offers the same services and this are:
Send your request to Orange Botswana Head Office located at Plot 166, Corner Queens and Pilane Road Main Mall
Click here for more details on Orange Money distribution network.
Yes, Orange Money transfer can be done towards an Orange customer even if he has not registered yet to Orange Money. The beneficiary would receive a sms informing him that his account has been credited. S/he need to open an Orange Money in the next 7 days latest.
If you have sent money to an account which does not exist, the money and the fees will go back into your account 72 hours after the day of the transfer
Check that your mother's mobile number is Orange.
Check that you have not crossed the maximum amount
If everything is fine, please call 123 from your Orange line or +267 3163370 from any other network and ask for help.