I want to subscribe to the offer | Confirm if my location has 5G coverage (through online eligibility tool for example). If yes, clicks on Subscribe, add offer to the cart and submit documents. If not, we can give you a different service from our wide range of internet solutions. Do not hesitate to contact us. |
Which other offer can I subscribe for? | Existing Konnecta Postpaid and Prepaid offers. Orange Fiber or Orange wireless. |
How to choose between different offers? | Depends on usage needs. |
What are Mbps? | Megabits per second : megabits are data consumption. |
I want Netflix on my TV: what offer is possible? | Depends on the TV and number of TVs (at very least premium). |
When will I have internet? | There is no installation or waiting period. Plug and play service. You can connect and start using immediately. |
Is it really unlimited offer, no capping? | The offer is unlimited. |
What if I want to change my offer (up/downgrade)? | Go to any Orange form and fill in the form to upgrade or downgrade. |
What if I move? | If the new house is eligible: you can keep your offer. If it is not, we will need to migrate you to a different service that is available in your new area. |