Roaming is a GSM service that allows Orange Postpaid subscribers to use their mobile phones outside the country where there is a GSM network and where Orange has a Roaming Agreement. This is very convenient way of staying in contact as the subscriber does not have to change his or her mobile number.
Available to: Orange Postpaid subscribers ONLY
Activation Fee: FREE and needs to be done only once
Subscribers should contact our Call Centre on 123 and request for Activations forms at least 3 days before travelling. These forms can be faxed, emailed or collected at the nearest Orange Shop.
COST: While roaming, you will be charged for both incoming and outgoing calls. These rates vary for each destination country and for each mobile operator where we have more than 1 Roaming agreement in a country.
Our Roaming coverage is continuously expanding and it is important for subscribers to get in touch with us to confirm whether Roaming is available at their country of destination and the applicable Roaming rates.
Orange Botswana has launched Prepaid Roaming commercially for the first time with South Africa through the Vodacom Network. Customers can only set up prepaid roaming whilst in Botswana.
Prepaid Roaming is now available for Orange Botswana subscribers in the following countries and networks:
Getting Started
Please note that activations can only be done whilst in Botswana and deactivations should be done upon return.
To activate dial *141*1#
To deactivate dial *141*2#
Customers will receive confirmation upon successful activation or deactivation of the Prepaid Roaming service.
Recharging Airtime on your phone
Recharging is easy, whether you do it before you leave or while you are away.
Buy a scratch card of any denomination of your choice, gently scratch away the silver part of the card to reveal the airtime code, simply dial *155* followed by your 14 digit recharge code then # and press OK.
Checking the Airtime balance on your phone
To check your airtime balance before you leave or while you're away dial *155#, your account balance will appear on your phone screen
Orange Prepaid Airtime
Orange airtime cards are available in different values (VAT inclusive). Scratch cards are available in P10, P20, P50 and P100 denominations.
Or, you can e-Recharge your Prepaid account for P5 or more.
Customer care
For more information or help on any of our services you can contact our Customer care team available 24hrs, 7 days a week on +267 72000123
For more information kindly refer to the following document
All about prepaid roaming
