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Terms and conditions : Fair Usage Policy
All My Friends
|1 Day||1 Week||1 Month|
|Data (services within bunddle)||FREE||FREE||FREE|
|On-net minutes||5 mins||20 mins||60 mins|
|SMS||10 SMS||50 SMS||200 SMS|
|Off-bunddle rate||P0.99 per MB (For usage that is not permitted for bundle charging)|
Q: Is All My Friends capped?
A: We want you to enjoy seamless social media experience, that is why we limit usage to 200MB per day so that the network quality is not affected. This way, we will ensure that your internet browsing experience is not compromised at all times.
Q: What is fair usage policy on data?
A: daily usage will be monitored and if it is found to be abusive and excessively higher than the normal usage, the customer will start being charged from other data plans or main balance until the next day
Q: All My Friends expiry or validity?
A: All My Friends will only expire after the chosen package period, not beforee.g after 1 day, 1week or 1 month
1.1.1 Unused Internetvalue does not carry-over.
- Upon expiration of the Validity Period, the Customer’s data/Internet usage shall be billed in terms of any data/Internet bundles loaded (if any) or according to the according to the standard out of bundle rates.
- Customers shall be able to make Orange to Orange calls as per the voice benefits of the bundle purchased.
- The voice calls apply to those made to any Orange number and originating from the Orange number, within Botswana.
- Upon depletion of voice benefits or expiration of the Validity Period,the Customer’s voice usage shall be billed according to the according to the standard out of bundle rates.
- Customers shall be able to send local SMS as per the SMS benefits of the bundle purchased.
- The SMSs apply to those sent to any local network and originating from the Orange number, within Botswana.
1.3.1 UnusedSMS value does not carry-over.
- Upon exhaustion of SMS benefits or expiration of the Validity Period,the Customer’s SMS usage shall be billed according to the according to the standard out of bundle rates.
1.4 The following services do not form part of the All My Friends Bundles and will not be charged against the Customer’s voice, SMSs or uncapped Internet value, but will be charged at the applicable out of bundle rates from the Customer’s recharge airtime (if available):
1.5 All My FriendsFair Use Policy
- All My Friends Fair Use Policy outlines the acceptable and/or unacceptable behavior of Customers utilizing the All My Friends Bundles.
- All My Friends Fair Use Policy allows Orange to maintain the quality and reliability of its network as well as to provide fair use of the Orange network to all Customers. Abuse of the All My Friends Fair Use Policy may impair on the Orange network and ability of other customers to enjoy the network.
- Orange reserves the right, in terms of the All My Friends Fair Use Policy, to take the necessary action to prevent improper, excessive or abusive use of the All My Friends Bundles. Such action includes but is not limited to capping of customer’s usage