Orange

Livebox mySelfCare is an online facility that allows you to do the following:

• Have a clear view of your usage allowance available for the current month
• View Your personal contract details(update are done a new contract)
  Download the welcome pack ( pdf format 3.55 MB)
• View a report of past online sessions
• View billing history, including all of you invoices
• Change your mySelfCare password
• Add and track a trouble ticket for technical support

To get to the LiveBox mySelfCare:

• Navigate to the Orange Botswana website
• Click on the internet link at the top left of the page
• Click on LiveBox Subscriber SelfCare at the top right of the page
• If a security alert pops up ignore it and click on Continue to this website to proceed to the page. (this problem will soon be fixed)
• A login prompt will appear. Enter your Username and Password.If you do not know, or have forgotten your Username and/or Password, please contact us at 123 from your Orange cell phone or 3163036 from any phone line, or send an email to technicalsupport@orange.co.bw

New Monthly Volume capacity is allocated on the 16th of every month until the 15th of the next month. Each and every month you starts a new usage allocation. Unused usage capacity is not carried over to the next month. If you feel you do have not enough usage volume in your package, please visit any Orange shop to subscribe for an additional 5 GB usage allowance package.

With 5GB you could download 350 tunes + 150 video clips + send 3 400 emails + surf for 170 hours.

You can connect and surf wirelessly with Livebox using the supplied WiFi USB dongle that comes with the Livebox wireless modem.

You need a computer with Windows 2000, Windows XP, Windows Vista or Apple Mac OS X, a CD-Rom drive and an Ethernet port or a WiFi card. If you haven't got a wirelessenabled computer, we will give you a wireless adaptor which works via a USB port.

To check if your computer is wireless-enabled go to Start, then Control Panel and double click on Network Connections. If your computer is wireless enabled you'll see available wireless connections in your area.

The Livebox works with all adaptors that carry the Wi-Fi industry standard mark.

Yes, but you will need to use a Mac compatible Wi-Fi card/device such as the airport that exists on MacBook.

Internet Everywhere is a service that allows you to access internet anywhere on the Orange network using a USB modem via GSM, PSTN, LAN or Private Wi-Fi

Visit the nearest Orange shop and request an application form from any Orange sales representative.

No connection fee

This applies only for post-paid service.

Available in all Orange EDGE/GPRS coverage area

Orange EDGE: max. speeds up to 236 kbps download

Orange GPRS: max. speeds up to 53.6 kbps download and 26.8 kbps uplink

It's a package of data in Mega Bytes

Yes, the service is available with any Orange roaming countries.

The allocated bundle is only valid for 30 days.

No, there is no rollover of megabytes. The allocated bundle is valid for 30 days only

• Approximately: 50 average web pages
• 3500 emails (text only)
• a 2 minute MP3 file
• a 25 pages Word document

In order to run the USB modem, your laptop / pc should meet the following technical requirements:-

• Minimum Pentium III of processor
• RAM of 512 Mb and above while for vista 1GB
• At least 150Mb of hard disk drive

• Microsoft VISTA - 32 bits
• XP
• Windows 2000

• Internet explorer version 4 to 7,
• Mozilla Firefox, version 1 to 1.5 and
• Netscape Navigator versions 4, 6 & 7