Orange

Call 123, Choose language, Select option 1, Listen to prompts, Enter number of the blocked phone (that which requires the PUK), PUK will be presented in voice format.

Yes. Roaming is a GSM service that allows Orange Postpaid subscribers to use their mobile phones outside the country where there is a GSM network and where Orange has a Roaming Agreement. This is very convenient way of staying in contact as the subscriber does not have to change his or her mobile number.

Available to: Orange Postpaid subscribers ONLY

Activation Fee: FREE and needs to be done only once

Subscribers should contact our Call Centre on 123 and request for Activations forms at least 3 days before travelling. These forms can be faxed, emailed or collected at the nearest Orange Shop.

Cost: While roaming, you will be charged for both incoming and outgoing calls. These rates vary for each destination country and for each mobile operator where we have more than 1 Roaming agreement in a country.

Our Roaming coverage is continuously expanding and it is important for subscribers to get in touch with us to confirm whether Roaming is available at their country of destination and the applicable Roaming rates.

• Do not drop, throw, sit on, or paint your phone.
• Do not leave your phone in car overnight or in extreme hot or cold weather.
• Do not expose your phone to extreme temperature changes.
• Do not expose your phone to water or other liquids (includes placing cup holder of car and sweat)
• Do not chew or let your pets and kids on the antenna or other part of phone. This also includes licking, spitting on.
• Do not leave on charger for more than 12 hours on a home charger and one hour on a car charger, do not plug phone into car charger while turning ignition. This can cause a short in battery.
• Do not place phone in purse if you carry cosmetics, perfume, lotions, or oils. These can leak and affect your phone.
• Protect your phone with a case, especially if you work in wet, cold, or dusty environments. Phones are designed to be kept in cases, just like eyeglasses, they are very delicate objects and are costly to replace or repair.
• If you have a Sim Card in your phone please do not try to access features you do not have. Please consult 123 for clarification.

Cell phones are mini computers and they get viruses like your normal computer. As we are in the download era a lot of people are downloading all sorts of software form the internet to their phones. This makes your mobile device vulnerable to virus attacks.

To protect your phone, do not install illegal software and do not open attachments from un-trusted sources.

Bluetooth is a wireless technology that allows local devices to create a small network through which information can be passed. Activate these when needed else switch it off, also enable the always ask for connection option on your phone. This will help you see any attempt to connect to your phone.